How Can RPO Services Help Companies Find the Right People?

July 15, 2024 Joy Umali

Introduction

Do you find yourself in need of top talents for your business in the Philippines, but lack the resources to do so efficiently? Well, hiring a recruitment process outsourcing (RPO) company can be extremely beneficial for you.

Thanks to their years of expertise, advanced tools, and deep talent pools, RPO providers are experts in finding suitable candidates for your vacancies. They also apply comprehensive strategies to ensure the recruitment process proceeds smoothly from design to onboarding, giving you the confidence that your hiring needs are in good hands.

That said, whether your business needs to outsource recruitment functions depends on several factors. Learn what those factors are and how you can determine the right RPO company for you with this guide from Q2 HR Solutions.

Tell-Tale Signs You Need To Partner With an RPO Company

Is your business in the Philippines in need of new hires? While you can search for people with in-house recruiters, hiring recruitment process outsourcing services can be more efficient if:

You Are Looking for People To Fill Vacant Roles

While the normal solution to filling vacancies is to promote within the organization, this is not always applicable. Some businesses might need to outsource because they need a more qualified candidate in-house or if a project requires mass hiring.

RPO companies are beneficial if you need to fill critical roles quickly. Their vast network means they have more people they can tap for opportunities.

You Do Not Have Enough HR Staff

Unless you have a dedicated staff for talent acquisition without sacrificing other HR processes necessary for business growth, hiring an RPO is a great idea. It's a convenient solution that can relieve your HR department from the burden of lengthy recruitment processes, allowing them to focus on other crucial tasks.

Recruiting is a lengthy process, often averaging 42 days, and if your HR department is short-staffed, it will take them more time to do it as they have other responsibilities. RPO providers can cut the processing time and still place quality candidates for your vacancies.

You Need Assistance in Onboarding Candidates

It’s a mark of an excellent company to offer a comprehensive and smooth onboarding process for its new employees. However, your HR department juggling responsibilities to grow your business may sometimes impede smooth transitions.

Suppose you enlist the help of a top-tier recruitment outsourcing company. In that case, they will help you with talent acquisition and develop a program so your new hire can smoothly integrate into your business.

How RPO Companies Find the Right Candidates

RPO companies in the Philippines play a crucial role in finding the best talent for your business needs. They meticulously design the recruitment process and execute their strategy to achieve the best results. Some of the key steps they take to find the perfect candidate include:

Job Analysis

RPO companies will conduct a job analysis for your company to determine your hiring needs. This step will involve defining the job position based on skills and qualifications.

During this stage, your provider should create a recruitment process plan, including crafting a job description document and determining where to publish the job post.

Candidate Profiling and Evaluation

Once the job posting is live and applications start pouring in, your hired RPO company will sift through the applicants and create a shortlist based on the candidate profile prepared earlier in the process.

This step will include reviewing resumes and conducting initial interviews to learn about the candidates’ experience and qualifications. Evaluation will also include assessments to gauge whether the applicant’s skills and competencies match the role.

Interview and Selection

After the initial interview and skills assessments, RPOs will choose top candidates and invite them for in-depth discussions, often including a mix of structured interviews and panel interviews.

Using information from the interviews, the RPO company will use an evaluation matrix and rank candidates for a final interview. You and the service provider refer to the results of these assessments to select the best individual for the role.

Choosing the Right RPO Company in the Philippines

Before you decide on an RPO company to hire, it's essential to thoroughly evaluate your business. Here are some key tips to help you determine what your company needs:

Assess Your Business Needs

Before finding an RPO partner, consider why you’re hiring in the first place. Ask yourself: Why does my company need a new manager? Why do I have to hire multiple candidates?

While answers to these hiring-related questions will vary per company, remember that your decision to hire new talents should always be anchored to growing your business.

Determine Your Budget

Depending on your needs, RPO companies charge a fixed or per-project fee. A fixed cost is a more convenient option for longer processes, like when you need an end-to-end recruitment solution or to hire continuously for multiple projects.

But when you’re hiring seasonally or looking for a particular candidate for a specific industry, enlisting an RPO company for a per-hire payment is more cost-effective.

Review and Negotiate Contract Terms

Read the fine print carefully before forming a partnership with an RPO company. If you have a legal team or can hire a third party, have them review the contract to ensure a fair agreement.

Moreover, understanding the contract can give you more confidence when negotiating. RPO companies are willing to meet you halfway, provided you communicate your needs for leeway clearly and convincingly.

Q2 HR Solutions: Trust Us for Your RPO-Related Needs

With our 20+ years of experience and Recruitment By Design program, Q2 HR Solutions is one of the RPO companies in the Philippines that can provide top-notch hiring services for your business.

We offer end-to-end and partial recruitment processes to help your business manage talent acquisitions effectively. We also customize our services based on your needs for the best results.

For instance, our Recruitment Plus Placement (RPP) program is tailored to help you if you need support from hiring to onboarding. Our sourcing service, meanwhile, can assist you with locating qualified candidates from our talent pool.

We also offer support for high-volume hiring, which is a sound business move if you are scaling your business.

Note that our Q2 HR Solutions cater to specific industries to provide the highest service quality. If your company is in the BPO sector, e-commerce, finance, manufacturing, and food and agriculture, rest assured that our industry experts can help you.

FAQs About RPO Companies in the Philippines

What Are the Benefits of Working With RPO Companies?

Thanks to their streamlined process and broad talent network, RPO companies can help shorten hiring time. When the time to fill a vacancy is shorter, it means earlier opportunity costs for your business.

Of course, that is provided that the new hire is exemplary. RPO companies, with their hiring expertise and industry specializations, ensure that the candidate they recommend you is the cream of the crop.

If your company is short on HR staff, RPO companies can also help onboarding new hires and ensure high retention for the position.

What Are the Challenges Associated With RPO Services?

Working with RPO services poses a few challenges, including a mismatch between the business and the RPO provider’s specialization. To ensure your company hires the right service provider, check the industries they are hiring for.

There might also be a mismatch between how your company wants to present itself and the way the RPO provider presents your business to potential hires. To prevent a gap in brand representation, you should conduct in-depth meetings with your RPO partner and ensure you’re on the same page.

Another challenge is that your company may lose control of the recruitment process. To avoid this possibility, maintain transparency and communication with your RPO partner. Ensure your hiring managers and HR team are involved, especially when tracking progress.

How Much Do RPO Companies Usually Charge?

Recruitment service pricing varies with each RPO company and will depend on your business needs. If you require full recruitment support, you’d likely be charged a higher fee than transaction-based assistance.

RPO companies also implement pricing models such as cost-per-hire, where the client will pay a fee for each new hire depending on the position level, or cost-per-resource, where the client will pay a monthly fee for the recruiter assigned to them.

If your business is unpredictable (e.g. your need to scale up or down depends on the volume of clients or projects you have), you can opt for a flexible payment method. Many RPO providers allow this option so you can take advantage of both cost-per-hire and cost-per-resource services.

Conclusion

RPO companies can be a big help if you need to hire better talent more efficiently. They have dedicated recruiters who implement streamlined strategies, helping speed up the recruitment process. Moreover, they are committed to finding only the best candidates to fill your vacancies.

To ensure you’re getting the best service, communicate your needs clearly to the RPO provider to keep your goals aligned. At Q2 HR Solutions, we are always willing to discuss your recruitment needs and ready to help you with your processes.